03-19-2023, 11:01 PM
(03-16-2023, 03:38 AM)ekkomouse Wrote: As a followup, on MacOS 12.6.1 I keep getting multiple MRCC USB devices showing up in Audio/Midi Setup, which causes the MRCC port names to change within that Bome Network. Sometimes I am able to get it to return to the old deactivated midi device by turning off MRCC, deleting the new midi device in MacOS and turning on the MRCC, at that point it may communicate that its the old device. There may be something off with the initial handshake in MacOS.
So requesting user customized port names. And/or better defined port names within MacOS so 3rd party software/MacOS doesn't think they are all named the same and define its own name. And a way not to have multiple MRCC midi devices show up in settings so if the first two requests aren't possible, we dont have to keep troubleshooting 12 PC/DAW ports to find which one the assignments have changed to.
We've been selling MRCC for a couple of years now and have a lot of mac users that are not having a problem that we know of, though I remember this being reported once before. There must be something going on different here. Is this a macbook? If you disconnect it without turning off the MRCC, maybe its not automatically removing it from its USB device list? Have you used the MRCC feature to change the name of MRCC? If so, turn off MRCC, delete MRCC from the audio/MIDI settings, then change back to the original name of "MRCC", SETTINGS page 4. Would be curious to see if that has anything to do with this.
Also, beside the BOME software, other programs get the ports numbered correctly. We've contacted BOME and looking into it.